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Logs & Diagnostics

FindRomCover uses Serilog for structured logging. Logs are written to rolling files and can be viewed live inside the application.

The log window

Open the log window with Settings > Show/Hide Log Window. It shows a live stream of log entries with:

  • timestamp
  • severity level
  • message
  • optional exception details

The window is the fastest way to understand what the application is doing and why an operation failed. It can stay open while you work.

Log files

File Contents
app.log Full application log, rolling, 7-day retention
error.log Error-level and above
error_user.log Simplified error list intended for user reference

All three are written next to FindRomCover.exe.

Severity levels

Level Meaning Examples
Verbose / Debug Fine-grained diagnostics File watcher events, conversion skips
Information Normal operations Application start, settings saved
Warning Recoverable problems AI request failure, file disappeared after wait, access denied on the watched folder
Error Failed operations Image conversion failure, API errors, unhandled dispatcher exceptions
Fatal Application cannot continue Startup failure, unhandled AppDomain exception

What is logged

  • Application startup, shutdown, and version information.
  • Folder scans and missing-cover counts.
  • Image conversions, retries, and watcher activity.
  • API errors with provider messages (never API keys).
  • AI request failures as warnings.
  • Unhandled exceptions from the UI thread, background tasks, and the application domain.

What is not logged

  • API keys. Secret values are masked or omitted from every log entry.
  • Image contents. Only filenames and paths are logged.
  • Settings database contents.

The error reporting pipeline

Error-level events are collected and can be sent to the Pure Logic Code bug-report API, which helps the developer fix crashes.

  • Only Error-level events trigger reports; warnings are not sent.
  • AI failures are logged as warnings and never trigger the pipeline.
  • Reports contain the exception, a stack trace, and environment information — no personal files.

Reading a log entry

Typical entry:

2026-09-20 18:35:12.481 [Warning] AI batch fill: item 'Some Game (USA)' failed.
System.Net.Http.HttpRequestException: Connection refused

The timestamp and level tell you when and how serious the problem is; the message usually names the exact operation and item.

Sharing logs when reporting an issue

  1. Reproduce the problem.
  2. Open the log window and note the error entries.
  3. Attach error.log (or the relevant part of app.log) to your GitHub issue.
  4. Remove any information you do not want to share — logs contain file paths.

Troubleshooting logging itself

Symptom Solution
No log files The application folder may not be writable; move FindRomCover to a user-writable folder
Log window is empty Logging initializes on startup; restart the application
Log grows very large Files roll over automatically and are kept for 7 days